We are seeking an enthusiastic and service-oriented Assistant Reception Manager to support the day-to-day operations of the Reception and ensure every member and guest enjoys an exceptional experience from the moment they arrive. You will help create a warm and welcoming environment where members feel connected and well-supported throughout their time at the Club. In this role, you will oversee the team and its daily operations, with a strong focus on member engagement, satisfaction and retention.
You will also play an active role in supporting the Club’s business objectives by contributing to the generation of membership and operating revenue. This includes promoting the Club’s activities, events, Food & Beverage offerings and Sports & Recreational programmes, ensuring members are informed and encouraged to participate in all that the Club has to offer.
Responsibilities:

• Oversee daily reception operations to ensure smooth and efficient service.
• Lead, guide and support the reception team in delivering excellent service standards.
• Ensure members and guests feel welcomed and well-assisted throughout their visit.
• Manage member enquiries, feedback and escalations professionally, ensuring timely follow-up and resolution.
• Support initiatives aimed at enhancing member engagement and retention.
• Assist in creating awareness programmes and communicating effectively with members to promote Club activities, events, Food & Beverage offerings and Sports & Recreational programmes, contributing to increased membership and operating revenue.
• Collaborate with other departments to ensure seamless and coordinated service delivery.
• Maintain a clean, organised, and efficient reception area to uphold the Club’s service standards.

 
Requirements

• Diploma in Hospitality, Business or a related field preferred with at least 5 years’ of relevant experience in Front Office, Guest Relations or Customer Service roles.
• Strong interpersonal, communication and leadership skills, with an excellent command of English.
• Customer-oriented, meticulous, and able to interact comfortably with a diverse membership base; experience with expatriate members is an advantage.
• Service-driven with a warm, positive and professional demeanour.
• Able to multitask and perform effectively in a fast-paced environment.
• Willing to work shifts, weekends and public holidays as required.

Responsibilities:

• Ensures smooth operations of the outlet and deliver excellent customer service at all times
• Handle feedback from members professionally and follow-up with the Outlet Manager on members’ feedback and suggestions
• Assists in monthly inventory checks on operating equipment and supplies
• Maintains the cleanliness of the restaurant
• Ensure compliance to food safety and hygiene standards
• Other ad-hoc operational duties and responsibilities as and when assigned

 
Requirements:

• Diploma / Certificate in Hospitality or Tourism Management with at least 3 years’ relevant work experience in a supervisory role. Candidates with lesser experience will be considered as Service Assistant role
• Team player with excellent communication and organization skills
• Able to communicate effectively with all levels of staff
• Willing to work weekends and public holidays
• Immediate availability

Responsible for preparing and cooking menu items, maintaining kitchen cleanliness and food safety, working efficiently during busy shifts and collaborating with the team to ensure high-quality food.
 
Requirements:

• At least 1 year of experience preferred, but training is available for motivated candidates with no experience.
• Able to communicate in simple English
• Able to do shift work, weekends and public holidays

Responsibilities

• Supervise and engage children in the play area, ensuring a pleasant, safe, fun and educational environment.
• Conduct all children’s activities with strict attention to health, safety and security standards.
• Assist in planning, organizing, and coordinating a range of events, workshops and monthly activities for members and their families.
• Support the delivery of diverse, high-quality programmes in a safe, friendly, and family-oriented setting.
• Provide day-to-day operational support for the games room, ensuring smooth service and a positive member experience.
• Offer administrative support to the Activities & Events team as required.

 
Requirements

• Diploma in Events Management or related field, with at least 2 years of relevant experience.
• Passionate about working with children and creating engaging, meaningful experiences.
• Strong organizational, planning, and multitasking abilities.
• A proactive team player with high initiative and a positive attitude.
• Resourceful, creative, energetic, and customer-focused.
• Excellent communication, presentation, and relationship-building skills.
• Able to work shifts, including weekends and public holidays.

 
Only shortlisted candidates will be notified
 

Responsibilities

• Ensure proper and accurate billing for monthly subscriptions, minimum F&B spending levies and activity charges.
• Handle and resolve members’ billing or finance-related queries promptly and professionally.
• Ensure strict adherence to the Club’s Standard Operating Procedures (SOP) for collections.
• Monitor and expedite collections from regular late-paying members through follow-ups and close tracking.
• Maintain proper filing of all accounting records (invoices, receipts, etc.) for easy retrieval.
• Enforce internal controls and compliance in all Accounts Receivable processes.
• Generate GIRO deductions and prepare bank reconciliations accurately and on schedule.
• Send timely reminders and EDM notifications to members to prevent late charges or suspension of account facilities.
• Assist in monthly stock take and perform any other duties as assigned by the Head of Finance.

 
Requirements

• Diploma or Degree in Accounting, Finance or a related field with at least 2 years’ relevant accounting experience (experience in membership-based organizations or clubs is an advantage).
• Strong attention to detail, good organizational and communication skills.
• Proficient in accounting software and MS Office (especially Excel).
• Ability to work independently as well as part of a team.

Responsibilities

• Provide support in the day-to-day operations of the Sports & Recreation Department.
• Assist to manage the Sports facilities and organise competitions, leagues and friendly matches
• Actively promote Sports events within the Club
• Assist to address and resolve member’s queries and manage the Sports section membership database
• Attend and assist meetings with convenors & committee members when required
• Other ad-hoc operational duties and responsibilities as and when assigned

 
Requirements

• Minimum Diploma in Sports Management or equivalent and with at least 3 years’ relevant working experience, preferably in a Sports industry
• Independent, proactive and diligent and able to work with tight deadlines
• Good interpersonal skills, warm and friendly and possess good command of spoken & written English
• Team player and able to work well with other colleagues
• Enjoy meeting people from different nationalities
• Able to work on shifts, weekends and public holidays

 
Only shortlisted candidates will be notified
 

Responsibilities

• Provide food & beverage service in the outlets and banquets
• Attend to members' requests, taking orders and serving of food and drinks
• Maintain cleanliness of the outlets at all times
• Ad-hoc tasks as assigned by the Management

Requirements

• Basic Food and Hygiene Certificate will be an advantage
• Good communication and interpersonal skills
• Ability to work well under pressure in a fast paced environment handling multiple tasks
• Excellent interpersonal and communication skills
• Team player and service oriented
• Able to work weekends and public holidays

Only shortlisted candidates will be notified.

Responsibilities:
Prepare and serve food within the food preparation standards for functions and à la carte service. Maintain clean and safe kitchen in compliance with various health codes. Work closely with seniors to ensure Members' satisfaction. Carry out other kitchen-0related duties as and when may be assigned by the Executive Chef and Management.
 
Requirements:

• At least 2 years of work experience in Asian and Western cuisines, as well as food preparation.
• Able to communicate clearly and concisely in simple English
• Initiate food requisitions for sufficient but not excessive supply
• Possess basic knowledge of menu costing
• Establish and maintain effective working relationships with those encountered during work
• Able to work shifts, weekends and public holidays